Contact Us
Whether it's a question, feedback, a Pin that won't download, or a takedown request from a creator, we'd like to hear from you.
The best way to reach us is by email:
Reporting a Pin that won't download
Include the full Pin link and a short note about what happened. Most failures come down to a Pin being private, deleted or region-locked, but if it's something on our side, the link helps us reproduce it quickly.
Creator takedown requests
If you're a creator and your work is being misused through this tool, email us with a link to the original Pin and a description of the issue. We support creators' rights — see our responsible use page for how we approach this.
Response time
We read every message and aim to reply within a couple of business days. There's no phone line or live chat — email keeps a clear record for both sides.
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